Jeff is so far ahead of all the other trainers; this refresher was very informative and good to know as a Security Officer!!
Jeff is so far ahead of all the other trainers; this refresher was very informative and good to know as a Security Officer!!
Read LessVery informative and mentally prepares you for different scenarios
Very informative and mentally prepares you for different scenarios
Read LessIt was more than expected
It was more than expected
Read LessVery well taught!
Very well taught!
Read LessWelcome Video
About the Company & Instructor
Public Relations Introductions
Public Relations Training Syllabus
Harassment & Discrimination Introduction
Harassment & Discrimination
California Law
Verbal Harassment in the Workplace
Case Study | Duncan v. General Motors Corporation
Physical Harassment in the Workplace
National Origin Discrimination
Public Relations Quiz 1
Verbal Skills Introduction
Verbal Skills & Crisis Intervention
Basic Communication Skills
Importance of Active Listening
Security Officer's Role in Responding to an Incident
Crisis Period
Public Relations Quiz 2
Introduction
Respect: Stereotyping and Attitude
Respect
Image and Attitude
Stereotyping
Stereotyping Activity
Stereotyping Activity Fill In
Public Relations Quiz 3
Cultural Diversity Introduction
Diversity
Developing Cultural Awareness
Developing Cultural Communication Skills
Degrees in Diversity: The Cole Institute and Bond Fund Case Study
Cultural Pursuit Activity
Cultural Pursuit Activity
Cultural Pursuit Survey
Public Relations Quiz 4
Substance Abuse Introduction
Substance Abuse and Mental Health
Understanding Substance Abuse
Signs and Symptoms: Controlled Substances
Under the Influence
Case Study Borse v. Piece Goods Shop, Inc.
How to Identify the Signs of Mental Illness
Welfare & Institution code 5150-6000
Public Relations Quiz 5
